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Your Privacy Policy at ikea88

Our Privacy Policy explains the account data, payment references, cookies and security signals we collect when you open an account or use the lobby.

Malaysia data careCookie choicesWallet record handlingAccount security checks
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ikea88 Your Privacy Policy at ikea88
CONTACT PATHS

Reach us about privacy requests

Privacy questions should reach the team that can see account status, wallet records and contact history without asking you to repeat sensitive details across channels.

Privacy chat Use live chat when you need a quick privacy answer before opening your account. We may ask for only the minimum account detail needed to identify the issue and avoid exposing private data in chat.
Email request Send correction, access or deletion requests by email when you need a written trail. Include your account name and contact number, but do not send wallet passwords, bank passwords or one-time codes.
Logged-in form The account form helps us link your request to your profile, recent payment references and device history. This reduces back-and-forth and helps us respond without asking for extra personal copies.
DATA CARE

How we manage your personal data

We handle privacy work through practical account controls rather than broad promises. Data is used for account access, wallet matching, cookie preferences, security checks, customer support and legal record keeping.

Data we ask for

Account setup may require name, contact details, login credentials, device signals and location hints. We use these details to create access, secure the account and respond when you ask about privacy rights.

Payment record matching

For Touch 'n Go, GrabPay, Boost dan FPX activity, we store transaction references, time stamps and account links. These records help us match wallet requests and investigate payment disputes without exposing unrelated banking data.

Cookie choices

Cookies help remember login sessions, language choices and security checks. You can adjust browser settings, but blocking essential cookies may affect account access, session stability and how quickly we can verify requests.

Device and login checks

We record device type, IP signals, login timing and security events to detect unusual account access. If a login looks risky, we may ask for extra checks before showing wallet or profile details.

Retention schedule

Some records are kept while your account remains active, while payment and security records may be retained longer where legal duties require it. When data is no longer needed, we remove or anonymise it.

Change or deletion requests

You can ask us to correct details, provide a copy of account data or delete data where allowed. We verify identity first, then explain what can be changed and what must be retained.

Privacy Policy answers before you join

These answers explain how the Privacy Policy works in everyday account use, from cookies and payment records to access requests and correction steps. They are written for Malaysia account holders and should be read with the full policy wording on this page. If you need a decision on your own account data, contact us through a support path listed above.

We may collect your name, contact details, login credentials, device signals, IP data, cookie preferences, support messages and payment references. Each category is used for account access, wallet matching, security checks and privacy request handling.

Payment references from Touch 'n Go, GrabPay, Boost dan FPX help us match deposits, verify withdrawal requests and investigate disputed wallet activity. We keep the reference record, not your banking password or wallet passcode.

Yes. You can ask for a copy of personal data linked to your account, subject to identity checks and legal limits. We may exclude data that would expose another person or security controls.

Contact us through email or the logged-in form with the detail that needs correction. We verify the account first, then update the profile where the change is lawful and supported by the records.

Cookies support login sessions, language settings, security checks and basic site measurement. You can manage cookies through your browser, though blocking essential cookies may affect account access and privacy request verification.

You can request deletion where local law permits. Some payment, security or legal records may need to stay for a required period, and we will explain any retained category when we respond.

Our support team receives the request, verifies the account and routes privacy matters to staff with access to the relevant account, payment and security records. We avoid asking for unnecessary extra copies.

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